A Day In The Life Of… A Strategic Partnership Manager

Published: September 8, 2010
By: Faye Hollands

If you’ve got a passion for health and well being and would like to know how you can combine that with a corporate career, take a moment now to dip into the life of Craig Spence, a Strategic Partnership Manager at Bupa Australia…

Professional Profile

  • Name: Craig Spence
  • Job: Strategic Partnership Manager
  • Company: Bupa Australia

What is your current occupation?

I’ve been a Strategic Partnership Manager (NSW/ACT) for Bupa Australia for 4.5 years.

What were you doing before you started your current job/business?

I was the QLD State Sales Manager for MPS Security and Safety for 2 years.

How did you make the move into your current position?

I started in the Army as an Electronics Technician then transitioned to a Physical Training Instructor, as I have a passion for Health.  During my 7 years in the Army I started a Bachelor of Business (Double Major – Marketing & HR).  When I got out of the Army I bought a Corporate Fitness Facility and finished my degree.  I then sold my business after 3 years and was placed as the National Operations Manger of a start up Massage & Health Company, where I worked for 2 years.

I then transitioned back to electronics to MPS Security & Safety, and then took up a totally corporate role that encompassed my passion for health with Bupa/MBF.   Since being with Bupa/MBF I continuously attend short business courses, networking events and look for mentorship from my executives.

What does a typical day at work look like for you?

  • 1 – 1.5 hrs of Morning exercise everyday (gym, Kayaking, swim or run)
  • Log in from home for the first 2 hours of the day to get rid of emails/admin and to combat any issues straight up.
  • Meet with CEO’s or HR Directors on issues of employee wellness and staff benefits & engagement, to discuss how I can add to their benefits program via the Health tools I can deliver through MBF’s value proposition. These are my clients that MBF has a Corporate Health Plan with. It’s far more than discussing boring health insurance!
  • Possibly attend a networking lunch/dinner or host our Corporate Box at the latest major sporting event, to “smooze” our clients.

What do you love most about your job?

The flexibility.  I sell work / life balance propositions to organizations – I have to live it!

What is the most challenging aspect of your job?

The Health Insurance Corporate industry is quite competitive – a competitor (Medibank/NIB/HCF) could come along and offer a better deal to my top clients any day – therefore I could potentially loose a multi-million dollar account if I am not across every part of their business and their needs.

As well as large organizational politics – some people have hidden agendas, which can certainly challenge you if you are at the top of your game and other individuals suffer from Tall Poppy Syndrome!

What are the top 3 pieces of advice you would give someone considering following your footsteps?

  1. Believe in yourself and your ability to create change.
  2. Take on criticism and learn from it – master your craft and be the best (whatever it is)
  3. Never ever give up.


Craig Spence is a Strategic Partnership Manager at Bupa Australia

If your organisation is seeking a Corporate Health Plan to compliment your Employee Benefits Programme or to upgrade your Company Plan – contact Craig via email craig.spence@mbf.com.au

Click here to view Craig’s LinkedIn professional profile.


Faye Hollands

About Faye Hollands

Faye is an accomplished Career Coach, Small Business Coach and Productivity Specialist who has successfully coached countless clients on how to create a career they love, get more done in less time, and achieve personal and professional success. To receive weekly articles to improve your career, business and time management skills click here or book your Free Focus Session here.

You can contact Faye on +61 2 8323 4335 or email fayehollands@outshineconsulting.com

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